Supply Chain Coordinator

Overview

• Reporting directly to the Sales and Logistics Manager the incumbent will assist in the overall running of the Lafarge in-house carrier within Atlantic Canada.
• The role encompasses the day-to-day business operations while helping budget and plan for its future through the use of data analysis and reporting on the cement market and sales performance.
• This role manages the transportation needs through Albany and Cement Cartage.
• The incumbent is expected to travel to local industry events, be involved in customer locations visits, meetings at the Brookfield Cement Plant as well as traveling to our operation located in Havelock, New Brunsick.   

Responsibilities 

Safety:

• Demonstrates a commitment to a safe work environment and understands the safety objectives of the organization, supporting these efforts in a visible manner.
• Actively contributes to the implementation and compliance of Transport Canada and Lafarge Safety Standards.  
• Visit field locations to maintain contact with salesforce and customers to ensure duties of self and others are performed safely.

Data:

• Establishing and maintaining clear insight on trends generating positive results and recommending improvements.
• Establish data matrix to drive analytical decisions maintaining industry-leading customer experience.
• Build and manage data dashboards to lead continuous improvement opportunities for current processes within the role to foster efficiency, and seamless customer service safely and economically.
• Flush out new opportunities 

Relationship Management / Customer Service:  

• The incumbent will ensure that relationships and processes around freight/transportation are effectively implemented and maintained; balancing the lowest cost against service and availability, while objectively ensuring a superior level of customer service and satisfaction.

Performance Management:

• Development, management and reporting of relevant key performance indicators to drive performance of the transportation team.
• Participate in studies to identify opportunities for improvement and puts actions plans together to achieve them with the goal to improve the operational and financial effectiveness of the division.
• Process Analysis: Track, and identify constraints and root causes, develop solutions, implement enhanced business processes, and refine resolution.
• Management Cycle: Works closely with the management team to develop and incorporate standard processes/deliverables as part of our ongoing management cycle and strategy review processes. This includes Supply/Demand Plans, Freight

Replenishment Plans, Strategic Framework, Rate Benchmarking and Review, Performance Plans, Budgets and Forecasts:

• Fleet management: Calibrate optimal fleet size and renewal based on forecast and improved efficiencies of fleet management. Track and monitor key expenditures, contribute to business planning and budgeting process
• Human resources: Promotes a culture of performance to ensure superior customer service and the ability to deliver product on time and safely. Participate in union negotiations. Able to seamlessly transition into supporting roles for Fleet Supervisor and

Office Coordinator:

• Forecast & Budget: Work with the cement and finance teams to develop monthly cost forecasts and monitoring tools.  
• Provide visibility and understanding to exceptions from the plan.  

Dimensions:

• Current business operations are located in Brookfield, Nova Scotia and Havelock, New Brunswick 
• Workforce of 50 employees, consisting of two unions
• 30+ On-Road Tractors
• Delivering ~ 200k metric tonnes of bulk product
• 2.4 million KMs through the Atlantic provinces

Relationships with Others’ Jobs: 

• Supports Logistics and Sales Manager, Fleet Supervisor and Coordinators by providing assistance with systems and analysis of their costs and movements.
• Works closely with the Shipping Supervisor and the CVC Manager to identify potential improvement to the loading and delivery process
• Works closely with the Finance Team in providing standard reporting on a monthly basis as well as during the budget and planning processes.
• Works closely with the Sales, Marketing and Freight Analysts to ensure alignment and avoid duplicating tasks while maintaining a common platform of data up-to-date and ensuring accurately.
• This individual will work within the market to manage vendors, and work through procurement, alongside both credit and marketing.
• Works closely with the Logistics Teams to deliver a consistent message and drive standardization.
• Provides support to the senior team with the analysis and presentations regarding the Albany and Cement Cartage business.
• Outward facing with customers 

Qualifications 

Profile

• Bachelor’s Degree in Business/Logistics/Supply Chain Management or related field 
• Minimum 2 - Ideally 5 years of Sales, Operational/Logistics/Distribution/Business management experience 
• Exceptional customer orientation – astute client relationship-building skills coupled with the ability to read the market 

Knowledge & Skill

• Familiarity with Distribution in particular Road transportation, DoT regulations, and the geography of Atlantic Canada
• Computer knowledge, SAP or other ERP systems experience a plus, Prolific in Microsoft Suite, Excel
• Excellent service skills – dedicated to meeting the expectations of internal and external customers
• Must be flexible and balance shifting priorities to meet deadlines
• Excellent leadership skills - must be able to motivate others and provide complete, direct and actionable feedback
• Strong communicator with organizational and analytical skills with the ability to work both independently and in a team environment to meet established deadlines.
• Ability to make decisions promptly, sometimes with incomplete data and under tight deadlines.
• Strong problem-solving and analytical skills and the desire to seek solutions.  
• Strong initiative and motivation to understand the business, identify, investigate, and take action on value-creation opportunities.
• Drive to overcome obstacles and successfully complete what is started; focused squarely on value-added priorities. 
• Demonstrated ability to develop and maintain effective and collaborative working relationships across functions, departments, and/or locations.
• Problem Solving and conflict resolution 

Supply Chain Organization Specific Competencies:

• Customer Focus
• Drive for Results

Job Specific Competency Profile):

• Business Acumen
• Informing
• Functional/Technical Skills
• Process Management
• Problem Solving
• Learning on the Fly
• Planning
   

We thank you for your interest. Only candidates selected for an interview will be contacted.  Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.

Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.