Field Technical Representative - Spray Foam
Nashville, TN, US, 37214 Houston, TX, US Corsicana, TX, US, 75109 TX, US Carrollton, TX, US, 75007
ABOUT THE ROLE
The Field Technical Representative will support the Spray Foam Business unit within Holcim Building Envelope. Holcim Building Envelope (HBE) combines some of the most iconic brands in roofing, insulation, and waterproofing. Our Spray Foam product offering includes applicator-friendly, high-performing products from both the Gaco and SES brands. The FST provides in-depth training on all SPF installations for newly authorized contractors, existing contractors, sales representatives, distributors, and building owners.
They will also serve a resource and subject matter expert as needed for customers and companywide. The ideal candidate will reside in Arizona, Colorado, Texas, or Oklahoma.
WHAT YOU'LL BE DOING:
- Responsible for training customers, sales representatives and teammates in how to apply company products per product specifications.
- Training could be at company facility, customer's location or job site and in front of small or large groups.
- Assist insulation contractor, building owner and sales representatives, to resolve normal installation problems.
- Provide insulation trainings and interim inspections to prevent and resolve potential installation problems.
- Extensive travel required to customer job sites for troubleshooting and /or training on application of company products.
- Input on company spec's and PDS is required to make sure the most accurate information is available for the customer.
- Will submit timely reports on customer projects daily reports are required to document projects, what was discussed and any action points if any.
- Responsible for creating and improving customer or employee training programs.
- Ability to develop strong customer relationships and inspire customer confidence.
- Will inspect projects, warranted and non-warranted, to ensure company Standards are followed.
- Assist manufacturing facilities and lab with development of new products.
- Ability to follow all company or applicable governmental safety and regulations are required.
- Additional responsibilities as assigned.
WHAT WE ARE LOOKING FOR:
- High school diploma and minimum of eight years' construction experience in a Foreman or Superintendent role.
- Technical Certification or Associates degree, or Bachelors degree in Construction Management (or similar field).
- Minimum of two year's field service experience as a Field Service Technician is preferred.
- Insulation Application - Strong technical expertise in application of High Pressure SPF.
- Advanced expertise in High Pressure SPF Equipment and Spray Rig Maintenance.
- Must be personable and professional and maintain a high-level of integrity.
- Strong customer service focus.
- Strong verbal and written communication skills.
- Ability to think outside the box is required.
- Good organizational and time management skills are a must.
- Must be able to travel 70% to 90% of the work week by air or car.
- Must also be able to work flexible hours with minimum notification when necessary.
- Location of individual should be near a major airport.
WHAT WE OFFER
- Competitive Compensation
- Retirement Savings
- Medical, Dental, Disability and Life Insurance Coverage
- Holistic Health & Well-Being Programs
- Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA) for Health and Dependent Care
- Vision and other Voluntary Benefits and Discounts
- Paid Time Off and Holidays
- Paid Parental Leave (Maternity and Paternity)
- Educational Assistance Program
Nearest Major Market: Nashville