Sales Administrator (Mat leave Cover)

Sales Administrator 

• Superb opportunity to step into a role with the world's leading sustainable building materials company.

• Contract role (c. 14 months duration).
• Opportunity for training and career development opportunities.
• Full training provided on equipment, systems, and procedures.
• A close-knit team on site backed by an inclusive culture company wide.

• East Perth location.

Holcim:

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. Headquartered in Zug, Switzerland, Holcim has more than 45,000 employees in 43 attractive markets - across Europe, Asia Pacific, Latin America, Middle East & Africa. Holcim offers high-valued end-to-end Building Materials and Building Solutions, from foundation and flooring to roofing and walling - powered by premium brands including, ECOPact® low-carbon concrete and ECOPlanet® low-carbon cement.

Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready-mix concrete, and engineered pre-cast concrete solutions. Our proud history began in 1901 in Australia and 1888 in Aotearoa New Zealand.

Holcim is certified as a Top Employer 2026 by the Top Employers Institute, recognising our commitment to creating a workplace where people thrive.

About the opportunity: 

This is an important role in which you will be responsible for sales administration by assisting the Regional Commercial Manager and sales staff with the co-ordination of sales activities.

Your primary responsibility will be to support the customer service process by reviewing customer orders to ensure complete accuracy and championing a "right first time" approach. You will also proactively identify and resolve discrepancies both internally and externally before production begins and help to minimise End of Day adjustments - freeing up field sales personnel to focus on selling. The role is also accountable for driving incremental revenue through the "chase the tail" initiative.

Your second prime responsibility will be to deliver comprehensive administrative support which will include coordinating key sales activities such as quotation generation and follow-up, forecasting, contract reviews, and master data maintenance—as well as analysing sales data and compiling monthly reports to ensure all sales process deadlines are met.

Detailed responsibilities are found in the PD which is available upon request and will include:

• Implementing the internal sales process- ensuring all prior day orders are reviewed and any issues are promptly identified and escalated as required.
• Working with sales, customers and internal departments to close out identified gaps in customer order information.
• Implementing national functional/customer excellence initiatives and provide feedback on how to further improve upon them, where relevant.
• Maintaining a structured customer contact plan/system and effectively actioning/managing tasks within the allocated time identifying and resolving issues as they arise.
• Preparing and following up quotations and reporting on quotation outcomes, win / loss, and trends.
• Providing accurate daily sales reporting and timely forecasts of future demand.
• Managing the contract review process locally.
• Developing and maintaining a positive working relationship with relevant internal staff who impact on the customer experience.
• Updating SAP for price increases and ensuring these are reflected in quotations.
• Ensuring regular housekeeping is done in SAP & ensure customer records and files are kept up to date in all systems associated with sales.
• Managing general price increase and the customer communication process.
• Completing or providing input into contract reviews where relevant.
• Producing and analysing reports to identify issues and make recommendations to improve future processes.
• General functional support tasks within the sales and marketing and marketing function.

Skills and experience required:

• Similar experience in a customer/sales service role ideally within the construction, quarry or related industries.
• Data Analysis and SAP experience
• Intermediate Excel skills to generate and analyse reports.
• Experience in Salesforce (desired) or other similar systems.
• Strong written and verbal skills with the ability to communicate openly and effectively with stakeholders at all levels.
• Ability to work autonomously and with high level time management skills.
• Excellent problem-solving skills.

Why Holcim?

At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce. We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Business Ethics.

We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.

Apply now!

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours worked. Unfortunately, we are unable to accept Holiday or Student visas.

We are dedicated to improving employment outcomes and
encourage applications from Aboriginal and Torres Strait Islander peoples.

Holcim will not accept unsolicited resumes from third party recruiting agencies in response to job postings.