Commercial Support Specialist
Date: Mar 31, 2026
Location: Baku, AZ, AZ1025
Company: HOLCIM Group
- Preparation of daily sales reports for customers based on internal targets and requests
- Collection and processing of cement-related complaints, providing support in resolution, and accurate registration in the relevant system
- Preparation of appropriate presentations
- Search, analysis, and preparation of reports based on public sources and statistical data
- Preparation of documents related to tenders and customer proposals
- Preparation of weekly import/export reports and monthly market share reports and presentations
- Registration of customers in the CRM system and creation of sales contracts
- Support in verification and proper archiving of sales-related documents
- Preparation of additional sales reports using relevant systems (SAP, CRM, QlikView)
- Preparation of activities and documents related to export sales
- Collaboration with Logistics and Finance departments and support in reporting
- Coordination of pricing updates, discounts, and promotional offers in coordination with the commercial team
- Support in forecasting sales volumes and demand planning based on market trends and customer feedback
- Assistance in organizing and participating in customer visits, meetings, and product presentations when required
- Preparation of ad-hoc commercial analyses and dashboards for management review
- Supporting the sales team in opportunity tracking, pipeline management, and bid/tender follow-up