Cash Collection Specialist with French

About Holcim

As a global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improved living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. Together with our 60,000 talented and passionate people around the world, we are building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates, and Solutions & Products.

Who is Holcim European Business Services?

Holcim European Business Services (EBS) is the internal Shared Service Center of Holcim for the European region, based in Kosice, Slovakia.

With a team of over 330 employees representing more than 20 nationalities, EBS provides a comprehensive range of financial & administrative services to the 23 countries of Holcim across Europe. These services encompass Reporting, Controlling, Accounting & Consolidation, Invoicing, Treasury, Procurement, HR administration, Recruitment, Payroll, Data Analytics, Sustainability and several others.

Role overview

As our Cash Collection Specialist, you'll be a key player in maintaining healthy cash flow by expertly managing customer relationships and navigating financial processes. Your exceptional French communication skills and determined approach will directly contribute to our company's financial well-being.
Ready to make a tangible impact? Join our team!

Your responsibilities will include:

• Contact clients to inform them of unpaid invoices and negotiate payment plans.
• Track payments and implement effective collection procedures.
• Resolve disputes related to invoices and payments.
• Analyze data to identify trends and risks of non-payment.
• Improve collection processes to optimize efficiency and profitability.

Your qualifications, experience and skills 

• The ability to analyze situations, identify solutions, and resolve payment issues effectively
• Good MS Office / Google tools skills
• English and French - Upper intermediate (B2) - you must be fluent in both of them, language check will be part of the interview process
• Excellent verbal and written communication skills are crucial for interacting with customers, negotiating payment plans, and resolving disputes.
• A proactive and self-organized attitude to getting things done
• Good teamwork skills and a strong collaborative spirit
• Ability to adapt to a dynamic environment with changing focus

Benefits

• Annual 5% Bonus

• Grade-Related Bonus

• Employee Referral Program

• Supplementary Pension Fund

• Working Anniversary Awards 

• Flexible Working Hours

• Hybrid Contract

• Sick Days

• Mental Health Support

• Multisport Card

Working with us

Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.

At Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.

Holcim is committed to a diverse and inclusive workplace. We support equal opportunities for everyone, regardless of race, national origin, gender, sexuality, disability, or age.