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O2C Analyst

Location: 

Košice, SK, 040 01

Requisition ID:  15876

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. Headquartered in Zug, Switzerland, Holcim has more than 48,000 employees in 45 attractive markets – across Europe, Latin America, Asia, Middle East & Africa. Holcim offers high-value end-to-end Building Materials and Building Solutions, from foundations and flooring to roofing and walling – powered by premium brands including ECOPlanet, ECOPact, and ECOCycle®. Find out more at www.holcim.com

Who is Holcim European Business Services?
 
Holcim European Business Services (EBS) is the internal Shared Service Center of Holcim for the European region, based in Kosice, Slovakia. With a team of over 330 employees representing more than 20 nationalities, EBS provides a comprehensive range of financial & administrative services to the 23 countries of Holcim across Europe. These services encompass Reporting, Controlling, Accounting & Consolidation, Invoicing, Treasury, Procurement, HR administration, Recruitment, Payroll, Data Analytics, Sustainability and several others.

Who is Holcim European Business Services?
 
Holcim European Business Services (EBS) is the internal Shared Service Center of Holcim for the European region, based in Kosice, Slovakia.
With a team of over 330 employees representing more than 20 nationalities, EBS provides a comprehensive range of financial & administrative services to the 23 countries of Holcim across Europe. These services encompass Reporting, Controlling, Accounting & Consolidation, Invoicing, Treasury, Procurement, HR administration, Recruitment, Payroll, Data Analytics, Sustainability and several others.

Role overview

 

The O2C Analyst will be the primary technical and procedural support resource for the O2C team (covering Sales Admin, Billing, Intercompany, and Treasury). This role is centered on driving process excellence, leading automation projects, managing complex inquiries, and ensuring the smooth operational flow of all O2C sub-functions within the Holcim European Business Services.

 

Your responsibilities will include:

 

  • Lead complex inquiry resolution by acting as the primary point of contact for escalations related to Sales Administration, Billing configurations, Intercompany settlements, and Cash Application, quickly resolving system glitches and transactional failures.

  • Drive Process Optimization and Automation across all Order-to-Cash (O2C) streams by identifying efficiency gaps and leveraging tools like Robotic Process Automation (RPA) and system enhancements.

  • Define clear business requirements and coordinate User Acceptance Testing (UAT) scripts for system changes related to pricing, intercompany logic, or automated cash application rules.

  • Manage O2C system enhancement projects, championing initiatives such as ERP module upgrades, new digital tool implementations, or the integration of newly acquired entities.

  • Coordinate cross-functional efforts with Finance, Sales, IT, and local teams to define project requirements, test solutions, and ensure successful deployment of O2C system changes.

  • Ensure Governance and Compliance by maintaining and updating all O2C procedures to align with internal control frameworks (e.g., MCS) and relevant financial policies.

 

 

Your qualifications, experience and skills 

 

  • Strong experience in O2C & Treasury processes

  • English - upper intermediate (B2)

  • Very good communication skills and confident working at all levels in an organization

  • A proactive and self-organized attitude to getting things done

  • Good teamwork skills and a strong collaborative spirit

  • Ability to adapt to a dynamic environment with changing focus

  • Advanced knowledge of the SAP system configuration and data structures relevant to O2C & Banking.

  • Experience with continuous improvement methodologies (e.g., Lean, Six Sigma) or automation tools (e.g., UiPath, Power Automate) is highly desirable.

 

Benefits

 

  • Annual 5% Bonus

  • Grade-Related Bonus

  • Employee Referral Program

  • Supplementary Pension Fund

  • Working Anniversary Awards

  • Flexible Working Hours

  • Hybrid Contract

  • Sick Days

  • Mental Health Support

  • Multisport Card

Holcim is committed to a diverse and inclusive workplace. We support equal opportunities for everyone, regardless of race, national origin, gender, sexuality, disability, or age.

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