SAP SuccessFactors Employee Central Technical Lead
Košice, SK, 040 01
Role overview
SAP SuccessFactors Employee Central Technical Lead will be responsible for the planning, coordination and delivery of configuration, testing and deployment of changes and new requirements of Core HR business process of the SuccessFactors application.
Your responsibilities will include:
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Act as the global point of reference for Employee Central configuration and deployment — serving as the lead expert and main reference person for EC implementation.
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Collaborate closely with the Group Head of People Operations and Digital Services to define and establish a scalable and effective support delivery framework (including processes, structure, and standards).
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Manage Level 3 incident resolution and complex troubleshooting for EC — investigating root causes, designing solutions, and optimizing processes to enable smooth operations.
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Ensure smooth delivery and rollout for new EC initiatives (coordination, risk management, follow-up)
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Analyze issues and collaborate with functional, support, and integration teams to address change requests (events, validation rules, notifications, and reference data settings).
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Support and enable continuous enhancement of functional specifications and new EC features to align with evolving business requirements.
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Coordinate with the Integration Stream team during the configuration and rollout of new EC functionality.
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Improve the user experience by developing and maintaining support tools for EC users.
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Review requirements against current configurations and functionality to identify gaps.
Your qualifications, experience and skills
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Bachelor's degree (or higher) in Finance, Business, Payroll Management, Accounting, HR, or a related field
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Strong knowledge of Global HRIS and SaaS solutions (mandatory)
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Microsoft Excel – Advanced
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HRMS (Human Resources Management System) – Basic
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Experience with SAP HCM solutions (preferred)
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English – Upper Intermediate (B2)
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Minimum 3 years of experience in HR or Finance reporting, controlling, or data analytics
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Experience handling sensitive data with a high level of confidentiality
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Familiarity with cloud-based HRIS solutions is preferred
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Resilient, self-driven, and independent in managing tasks and projects
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Strong customer orientation and problem-solving skills
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Flexible and adaptable to work in ambiguous situations
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Results-oriented, with a tenacious and persevering approach
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Strong analytical skills for problem-solving and root cause identification
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Ability to work effectively at all levels of an organization
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A team player, capable of collaborating with and influencing others
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Excellent communication skills (written and verbal) across different organizational levels
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Professionalism and discretion when handling confidential information
Benefits
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Annual 5% Bonus
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Grade-Related Bonus
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Employee Referral Program
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Supplementary Pension Fund
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Working Anniversary Awards
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Flexible Working Hours
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Hybrid Contract
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Sick Days
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Mental Health Support
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Multisport Card
Holcim is committed to a diverse and inclusive workplace. We support equal opportunities for everyone, regardless of race, national origin, gender, sexuality, disability, or age.