Inside Sales Representative
Elburn, IL, US, 60119 Milwaukee, WI, US, 53207
ABOUT THE ROLE
The Inside Sales Representative is responsible for pro-active selling to specific customer segments, administration of key sales systems and processes and providing sales support to the Territory Managers in
the Market Area. This role will also provide back-up services for the Trucking Dispatch when necessary.
The Inside Sales Representative works closely with his/her fellow Territory Manager’s, Market Analyst, Plant Managers, Materials Performance (Quality), Dispatch/Order Takers and Credit & Collections personnel. Inside Sales Representative coordinates closely with other product line personnel to ensure effective customer and market coordination.
WHAT YOU'LL ACCOMPLISH
- Pro-Active Selling: Inside Sales Representative will have accountability for defined customer segments with detailed budgets and objectives. He/she will sell to existing customers and develop new customers. He/she will understand customers’ product and business requirements and translate the current and unmet needs of customers into sales opportunities.
- Small project quotations
- Systematic pricing (Quote set-up, maintain price lists/item pricing)
- Ticket editing and error resolution prior to invoicing
- Customer communications (annual price letters, new customer welcome, holiday greetings, hours of operation)
- General inquiries (i.e. products, sources, pricing, end-use/application assistance)
- Procurement of tax exempt certificates
- Customer inquiries and complaint resolutions
- Quote entry and transmission to customers (not all quotes, on an exception basis only)
- Credit & collections coordination/support where applicable
- Review of sales transactions for accuracy and error resolution (not all errors, on an exception basis only)
- Trucking Dispatch Backup: the Inside Sales Representative will provide back-up to the Trucking Dispatch Representative when necessary.
- The Trucking Dispatch Representative duties consist of order taking, truck dispatching, truck procurement, order entry and scheduling.
- Scale Operator back-up: providing back up support to the scale operators when necessary
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE'RE LOOKING FOR
Education: Bachelor’s Degree
Field of Study Preferred: Business
Required Work Experience: a minimum of 3 years of experience in construction materials or a related industry
Licenses Preferred: Valid driver’s license
Required Computer and Software Skills: Advanced computer skills with proficiency in Microsoft Office applications/Google equivalent and SAP experience. Salesforce experience & Excel pivot table experience is a plus.
Travel Requirements: Some travel within the region required especially during training
Additional Requirements:
- Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
- Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
Nearest Major Market: Chicago