HR Generalist - New Grad Opportunity!

Overview:
Reporting to the HR Manager, NAB, the Human Resources Generalist will provide support for a full range of Human Resources services to all levels of the business within the Alberta Markets Portfolio to support the achievement of business objectives and goals.  Working with the HR Managers for NAB & SAB, the HR Generalist supports in areas of performance management, employee relations, training and development, labour relations, recruitment and selection and business partnering with the operations. This dynamic role is focused on providing consultation to the business on strategic planning and employment related issues, while developing and managing human resources programs and procedures for departmental development.

Responsibilities: 

Recruitment & Selection:

• Working with the HR Manager and the business, the Generalist will assist in defining new role requirements, advise clients on existing role requirements, develop role profiles as required, and conduct job analysis 
• Work with Talent Management to plan and prepare interviews for selected salary bands and specific hourly roles with the hiring managers.
• Facilitate movement of people talent within the organization based on operational changes and needs
• Assist with reviewing compensation with Talent Management and hiring manager to determine hourly offer details

Compensation & Benefits:

• Support with compensation analysis for hourly workforce transitions and present recommendations to the business leaders (ex. new hires, promotions, transfers) and review with HR Manager for due diligence prior to submitting to compensation for approvals and benchmarking.
• Participate in year-end compensation review exercise for applicable client groups, including hourly annual merit administration, and distribution of employee letters
• Support compensation survey participation for the line of business (i.e. summarizing data, reviewing submissions for relevance, etc.)

Employee Relations:

• Effective situation/conflict management, working closely with managers to ensure employee relations issues are handled professionally and timely and to minimize risks to the business
• Proactive outreach on HR communications (ex. supporting town halls, leadership/operational team meetings, etc.) to improve the employer-employee relationship
• In consultation with the market HR Manager, participate in investigations and assist with recommendations for next steps (disciplinary action)
• Provide advice, council, support and coach managers and employees as required
• Coach managers and employees on performance management, including company performance reviews and Individual Development Plans (IDP) 
• PIP support and preparation, applying progressive discipline principles as appropriate 
• Assist in providing guidance, direction and advice to the Management team and employees regarding employment related issues including, but not limited to, the interpretation of company policies & procedures, recruitment & selection strategy, performance management, terminations, strategic planning, training & development and benefits administration 
• Work closely with applicable client groups to facilitate promotions, demotions, transfers, relocations, retirements, and terminations in a professional manner. Ensuring balance between organizational and employee needs

Talent Management:

• Support managers and employees with performance management and objective setting throughout the year
• Provide advice, council and feedback on performance management strategy, ensuring business needs and individual objectives are linked
• Facilitate training or in-house learning sessions for managers and employees as required 
• Partnering with the Market HR Managers to facilitate Talent & Succession Reviews / Capability Reviews and ensure appropriate follow up on actions 
• Partnering with L&D team, ensuring training needs for the business are evaluated and appropriate training selected & rolled out 
• Support succession management initiatives

Corporate Programs:

• Support the roll-out of various corporate initiatives as required 
• Take part in new/developing HR initiatives as required 
• Oversee Employee Recognition programs – service awards, Dispatch stories

HR Team Engagement:

• Actively engage in communications with other HR team members around best process, practices, and systems use to ensure simplicity and consistency where possible
• Work with HR Coordinator, Exshaw HR/Pay Administrator and MyLife to ensure they can address employee inquiries regarding company benefit programs and services, payroll inquiries, etc.

HR Metrics & System Utilization:

• Oversee audits to ensure the accuracy of employment information submitted to payroll and processed in the system
• Complete ad hoc reports as requested
• Train others / aid others as required on how to navigate through systems (ex. SuccessFactors, Fiori, etc.)

Relationships with Other Jobs:

• This role will have a high level of interaction with front line managers, as well as the regional HR team and HR COEs. The incumbent must have ability to build relationships and get up to speed quickly on needs of the operations and offer solutions

Qualifications:

Education:  

• Post-secondary education in Human Resources Management or Business Administration

Experience and Skill Set:

• Excellent computer skills including proficiency in MS Office (Outlook, Excel, Word, PowerPoint, etc.)
• Ability to handle confidential information with integrity and professionalism
• Ability to solve problems moderately complex in nature and make routine recommendations; 
• Ability to work proactively and positively as part of a team acting with a sense of urgency; 
• Great customer service focus; 
• Solid working knowledge of the major elements of Human Resources and its systems and processes; 
• Ability to liaise and form positive relationships with all levels of employees and management

Key Competencies:

• Decision-making
• Ability to influence
• Client focused 
• Critical thinking
• Relationship management
• Coaching
• Written communication – exert level of confidentiality with sensitive matters
• Project management
• Ability to maintain confidentiality
• Presentation skills 
• Sizing up of people and talent management
• Situational awareness
• Dealing with ambiguity
• Business acumen

As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, may be required.