Batcher/Dispatcher (12 Month Contract)

Objective: 
To supervise the safe and efficient operation of a concrete batch plant including concrete mixer drivers and plant maintenance to ensure delivery of quality product, timely delivery and customer satisfaction. 

Scope: 

• Volume: 40,000- 60,000 m3 
• Staff: 16 employees 
• Customers: 50+ of varying sizes and sophistication 
• Tools: Command Concrete Dispatch software and Concrete Direct GPS system

Responsibilities: 

• Batching: In a fast paced, customer oriented environment, responsible for scheduling concrete deliveries, providing pricing to customers, ordering raw material as required for production and ensuring accurate batching to produce a quality product to meet the customers' requirements.
• Health and Safety: Demonstrate a commitment to communicating, improving, and adhering to safety policies. 
• Environment: Demonstrate a commitment to meet/exceed environmental compliance.
•  Reporting: Submit reports on time to area administer. Keep accurate records. 
• Customer Service: Communicate with customers, the Plant Manager and Sales Representative to ensure a positive customer experience and identify sales opportunities. 
• Transportation & Logistics: Creates efficient scheduling for routine maintenance, schedule jobs to ensure best use of fleet, effectively utilize maintenance programs to maximize plant up-time and manage costs. 
• Administration: Manage inventory of materials and products, physical inventory counts, order materials
• Operations Analysis and Action Tracking: Track performance, establish effective action plans and continuously improve the operations. Maximize turns per day / per truck. Operating a front end loader in yard
• Plant Image: Maintains the plant in accordance with standard guidelines, ensure all policies are followed. Assist in ensuring maximum uptime by performing regular maintenance of equipment

Specific Accountabilities: 

• Safety performance objective is “Zero”, manage safe and healthy work practices of all staff 
• Responsible to achieve targeted KPI’s i.e. safety, service, volume delivered
• Customer satisfaction 
• Utilization of best practices and operational management tools 
• Build strong employee morale
• Implementation and adherence of Company policies, including environmental excellence, compliance with governmental regulations and record keeping 
• Development of operational personnel 
• Optimize productivity, and maximize labor and equipment utilization 

Qualification Profile: 

• Minimum 3-5 year’s supervisory experience 
• Experience in the ready mix business preferred 
• Excellent Communication skills – verbal and written 
• Good organization and planning skills; able to multi-task, prioritize and maintain composure in a busy environment 
• Computer skills (Word, Excel, SAP, Command-Alkon) 
• Self-Motivated 
• Available to work overtime as needed 
• Customer Service oriented

Physical Demands:

While performing the duties of this job, the employee is regularly required to:

• The employee frequently is required to stand, walk, climb stairs & ladders; reach with hands and arms; talk, hear and smell as well as work in awkward situations; balance; stoop, kneel or crouch.  
• The employee must frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds, and rarely lift and/or move up to 75 pounds.  
• Employee must perform work outdoors in all weather conditions, and will work around moving mechanical parts and equipment.  
• Various PPE will include safety boots, reflective clothing, safety glasses, gloves and hard hat.   Additional PPE may be required depending upon tasks.

We thank you for your interest. Please note that this posting is for an existing vacancy, and only candidates selected for an interview will be contacted.  Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.

Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.