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Job Purpose
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Manages the A/R and Credit operations for all entities, partnering with Commercial teams to ensure a seamless end to end process. Monitors and reviews customer balances, proper invoicing and clearing of customer payments. Designing Processes, SOP’s and SLA’s for O2C stream.
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Key Responsibilities
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- Health & Safety:
Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained.
- Functional:
Billing Process
- Supervises customer’s invoicing process ensures it is completed on time and without errors. Reviews and records escalations as per communicated figures from LRMXE commercial team.
- Tailor and design all processes, SOP’s and flows for the entire organization to ensure full compliant revenue recognition process.
- Decide on irregular treatments like rebates, provisions, netting, Scrap sales, etc.
- Coordinate with Commercial, FP&A, Treasury and Tax teams to ensure accurate forecasting of AR and revenue balances and report it to Country Controller and CCFO.
- Reporting needed write off or write in according to laws, regulations and internal processes to Country Controller.
- Allocate resources to meet EXCO, Group and governmental ad hocks that require specific reporting of historical bookings reports.
- Review DSO report per legal entity and report it to CCFO and Financial Controller.
- Manage other products revenue and scrap sales processes and act as Finance representative for organization auctions.
- Ensure all invoices Submission process to customers and through tax portals are carried out properly.
- Review and ensure all E-Invoices submissions are met and reconciliations are performed with no or justified variances.
- Review reports and KPI’s related to billing process.
Credit Management and Collection Processes:
- Records approved credit limits and ensures alignment with Lafarge Credit Policy.
- Initiate high level communication with top customers for any issues related to collections.
- Monitoring of Aging reports across all PL’s.
- Coordinate with commercial team the daily collection process using all methods of communications.
- Ensure Customers balance confirmations are performed in a timely manner.
- Prepare reports and KPI’s to present collections targets to top management.
- Manage credit committees for all legal entities.
- Perform credit assessment using market intelligence, banking relations and all possible methods of communication for all customers before initiating any contractual agreement to be approved by the country controller.
- Approve credit limits, threshold and guarantees in place.
- Continuous reporting of customers status with regard to their collection performance, market condition and anticipated changes to top management.
- Provide reports to country controller for identifying risks and opportunities in the credit management area, if any.
- Report and monitor allowances for doubtful debts.
- Coordinate with legal and commercial team for any legal cases that needs to be filed against certain customers or due to any commercial dispute.
Customers Relations
- Manage all customer’s relations activities to ensure all customer’s inquiries related to A/R activities are answered in a timely manner
- Review and authorize all customers’ correspondences.
- Hold regular meetings with key customers and ensure high level of satisfaction.
- Approve and report any customer deduction after investigating root causes and possible action plans for mitigation.
- Approve customer’s requests for netting transactions and share it with controller for approve.
- Approve all customers debit and credit notes and share it with controller to approve it
Intercompany Flows
- Engage in the overall intercompany trade processes through setting credit limits, schedule of settlements, rebates, transfer pricing, tax topics, legal documentation and important EXCO decisions that govern relations of intercompany.
- Engage in decision of intercompany trade transactions including sale of assets, trade in, cash pooling, netting, etc…
Reconciliations and MEC Activities
- Manage O2C month end closing process, decide on deadlines, assign activities and requirements to different internal stakeholders and ensure all deadlines are met.
- Approve all reconciliations prepared by AR team for revenue recognition, prices, scrap sales, exports, etc...
- Coordinate with FP&A team to allocate any opportunities or risks before MEC process is finalized.
Reporting and Analysis
- Design specific reporting requirements and main KPI’s to be pursued on a monthly basis.
- Coordinate with internal departments for collective reporting packages and ensure meeting all deadlines.
Internal and External Audit Processes
- Provides internal and external audit requirements as requested while adhering to deadlines.
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Education, Qualifications & Experience
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Education
Bachelor Degree – Faculty of Commerce
Technical Skills & Experience:
- Financial Analytical Skills.
- Excellent English Language.
- Excellent Microsoft office (Excel, Word & PowerPoint).
- Negotiation Skills
- 7 Years of experience in accounting
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