Sales Operations Support Specialist

Sales Operations Support Specialist

Location

Head Office

Job Purpose

Develop the local & exports sales support process in order to achieve the targeted sales volumes, facilitate & establish a smooth dispatch & transportation process through coordinating & monitoring the performance of the concerned departments to achieve the maximum revenue & volumes.Ensure sustainable Sales Operations to avoid any risks on the Top-Line results.

Key Responsibilities

1. Health & Safety:

• Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained.

2. Functional:

       Sales Support:

• Identify, monitor & fix all the sales operations bottlenecks that put the sales targets at risk
• Drive & coordinate with all related departments (Logistics, Procurement, Quality, Production, Dispatch, etc.) to find solutions to enhance the sales operations
• Monitor the Daily Sales Targets (orders, deposits, loading rate .. etc.) and take actions when needed
• Ensure full alignment with sales team to secure the sales targets
• Monitor and ensure that the dispatch process and loading rate is within the projection in terms of time & loading rate in order to effective & achieve the sales targets.
• Monitor the execution of requested daily delivery plans of all geographical areas to ensure that the quantities are executed as per the sales plan.
• Maintain effective working procedures to promote the overall performance of the sales operations carried on with the minimum available resources
• Managing the role of the Sales Support as an interactive communication channel between the Sales Force, the Transportation, packing & Dispatch Department in order to have a smooth workflow
• Enforce the implementation and adherence to health & safety policies & procedures to maintain LCE as a safe working place

Education, Qualifications & Experience

Education: Bachelor’s degree of Business Administration

Technical Skills:

• Understanding of cement industry, logistics background, Negotiation & communication Skills, time management skills, Good listener.
• Professionalism: pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Initiative: Excited to take on responsibilities and challenges

Behavioral Skills:

• Negotiation / Communication skills.
• Problem solving.
• Results driven.
• Team player.
• Ability to transform ideas into actions.
• Ability to work with different profiles & experience levels, and build relationships.

Language Skills:

• Fluent written and spoken Arabic & English

Experience:

• 2-4 years of experience.